Terms & Condition

Terms & Conditions:.

Please read these Term of use carefully before using this website mrrepairwala.com.This is a legally binding contract between “you” the “seller of the goods”,Mrrepairwala.com, and + third-party buyers (“buyer”) which provides services for purchasing, recycling and/or donating of used consumer products (the “buyer services”).Mrrepairwala.com acts as a platform to allow sellers who comply with their policies to sell certain goods. You conduct your actual sales and other transactions directly with the third parties and, unless otherwise specifically and clearly indicated, not with Mrrepairwala.com. As a result, Mrrepairwala.com cannot control any aspect of your sales and transactions with third parties, and the third parties are solely responsible to you for all aspects of your sales and transactions with them and consequently Mrrepairwala.com will have no liabilities towards the sellers or buyers in this regard. in document below “we”, “our”, “us” is used for Mrrepairwala.com and Mrrepairwala.com third party buyer collectively.

1.The Service Provider is dedicated to protecting the client’s personal data from any unauthorized access and shall not use the information for any purpose beyond the service transaction. However, it’s the client’s responsibility to create a data back-up as the service provider shall not be held responsible for loss of data.

2.The client shall supply accurate contact information such as Name, Phone Number, Email Address, and the device’s IMEI Number.

3. The client should provide a brief description as well as other pertinent remarks regarding the problem of the device. A final, non-negotiable quotation shall then be provided to the client as basis of payment.

4.All devices received by Mrrepairwala.com will be sent directly to diagnostic department. After diagnostic if there will be any other damage, other than mentioned, the customer is responsible.

5.All services will include free pick-up and delivery.If No Fix-No Fee condition apply customer will pay only transportation charges which applicable.

6.The Service shall be governed by and construed in accordance with the laws of India, excluding its conflict of law provisions.

Terms of Use for Repair of Product

The Services constitute a technology platform that connects users of mrrepairwala.com mobile applications or websites provided as part of the Services (each, an “Application”) who are seeking gadget (Phones, tablet, Laptop etc) repair services to a network of third party repair technicians, including, without limitation, independent third party repair technicians and third party logistics providers under agreement with mrrepairwala.com (“Third Party Professionals”). The Services are made available solely for your personal/ non-commercial use unless agreed otherwise, in writing in a separate agreement with you.

You acknowledge and agree that mrrepairwala.com does not provide gadget repair services or logistics or function as a gadget repair services company. Our services are to be used by you, if at all, for the purpose of requesting and scheduling gadget repair services or logistics services with third party professionals, but you agree that mrrepairwala.com has no responsibility or liability to you related to any gadget repair services or logistics provided to you by the third party professionals through the use of the services

Terms of Selling/ Buying Device

1. You certify that you are the legal owner of the gadget that you want to sell.

2.All gadgets sold must compulsorily be attached with the following documents:
    a. self-attested ID-proof (government approved) of owner of old gadget;
    b. self-attested indemnity bond provided by us if required;

3. All initial quotes are pending our evaluation of your gadget and no binding offer is made until we have had a chance to inspect the gadget. We reserve the right to refuse to offer to purchase any item that you offer to sell for any reason we deem, in our sole discretion, to be sensible. We reserve the right to change our quote at any time.

• Should you be given a quote via our website/app and upon inspection your gadget is A) a different model than originally quoted, B) missing any parts, C) in a different condition than stated, we, in instances mentioned heretofore and beyond, reserve the right to change our offer.
• Should you be given a quote via our website/app/affiliates AND we, upon inspection of your gadget, agree to pay you that quoted amount, you are legally and contractually bound to sell us the gadget for the price quoted via the website.

5. It is also your responsibility to wipe, clean or delete data on your Gadget being sold via mrrepairwala.com. You confirm that all the data in the said device will be erased before handing it over. You also confirm that in spite of erasing the data manually/electronically, if any data still accessible due any technical reason, mrrepairwala.com or the Third party buyer shall not be responsible for the same and you will not approach mrrepairwala.com for any retrieval of the data.

6. You understand once a device is sold by you via mrrepairwala.com, in no scenario can this device be returned back to you.

7.Lawful Sales Only. You must own the right, title and all legal interest in the gadget or other articles you sell us. Your sale and/or, shipment of any such article must not violate any law, regulation or statute of any jurisdiction. You may not unlawfully transfer or encumber any intellectual property, trademark, copyright, patent, software, license or other legal right or restriction via your shipping or selling of the picked-up article. The article you sell must be free of all legal restrictions that would affect the value of the article, restrict your legal right to transfer ownership of the article (including the article itself, softwares present on the article, or hardware on or inside the article). You must refrain from violating any export laws or restrictions. The article you sell (including all related materials, software and add on hardware) may not be counterfeited, stolen, or contain harmful or offensive content of any nature. You agree to indemnify and hold mrrepairwala.com, our affiliates, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of Services, (ii) your violation of these Terms & Conditions,

8. You understand that Products distributed as gifts from state sponsored or NGO funded distribution programs are not accepted on mrrepairwala.com platform.

9.We reserve the right to modify this agreement at any time without giving you prior notice. Your use of our website/app, any of our tools and services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. Terms and conditions modifying the Agreement are effective immediately upon publication

10.mrrepairwala.com reserves the right to cancel any transaction that is deemed suspicious or fraudulent on the organisation’s own discretion.

third party professionals through the use of the services

The Services other than as expressly set forth in these terms.

mrrepairwala.com does not guarantee the suitability, safety or ability of third party professionals. It is solely your responsibility to determine if a third party professional will meet your needs and expectations. under no circumstances will mrrepairwala.com participate in disputes between you and a third party professional. by using the services, you acknowledge that you may be exposed to situations involving third party professionals that are potentially unsafe, offensive, harmful to minors, or otherwise objectionable, and that your use of third party professionals arranged or scheduled using the services is at your own risk and judgment. mrrepairwala.com shall not have any liability whatsoever arising from or in any way related to your transactions or relationship with third party professionals.

Payment for Services

You understand and agree that usage of the Services may result in payments by you for the services you receive from a Third Party Professional (“Charges”). After you have received services, , mrrepairwala.com will facilitate payment of the applicable Charges on behalf of the Third Party Professional, solely as the Third Party Professional’s limited payment collection agent, using the preferred payment method you have designated while initiating or modifying your Account, and will send you a receipt vide email at the end of each session. By utilizing the Services, it is understood and agreed that payment of the Charges in such manner shall be considered the same as payment made directly by you to the Third Party Professional(s). Charges will be inclusive of applicable taxes wheresoever required by law. Charges paid by you are final and non-refundable, unless otherwise determined by mrrepairwala.com in its sole discretion. While you do retain the right to request lower Charges from a Third Party Professional for services received by you from such Third Party Professional at the time you receive such services from the Third Party Professional, mrrepairwala.com will respond accordingly to any request from a Third Party Professional to modify the Charges for a particular service.

You understand and agree that (i) all Charges are due immediately and (ii) payment will be facilitated by mrrepairwala.com using the preferred payment method you have designated while initiating or modifying your Account. If your primary account payment method is determined to not able to be charged for any reason whatsoever, you agree that mrrepairwala.com may, as the Third Party Professional’s limited payment collection agent, use a secondary payment method in your account, if available.

mrrepairwala.com reserves the right to establish, remove and/or revise charges for any or all aspects of the Services at any time at mrrepairwala.com’ sole discretion. mrrepairwala.com will use reasonable efforts to inform you of charges that may apply, provided that you will be responsible for Charges incurred under your account regardless of your awareness of such charges or the amounts thereof. We may from time to time provide certain users with promotional offers and discounts that may result in different charges for the same or similar services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the services or the charges applied to you. You may choose to cancel your request for services from a Third Party Professional at any time prior to such Third Party Professional’s arrival.

Indemnity Terms & Conditions

“mrrepairwala.com” is a unit of Amrit shree enterprises (“mrrepairwala.com/Company”), having its registered office at 01,madhusudan palace,sector 71,fazilpur jharsa,Gurgaon-122101 and is engaged in the business of selling/buying of used/pre-owned electronic gadgets including mobile devices, tablets, laptops, etc.

• I agree and accept the quote provided by mrrepairwala.com in exchange of my mobile device.
• I agree and confirm that the personal details and ID Proof provided by me at the time of selling the mobile device to mrrepairwala.com are true and correct in all aspects. I accept that my submission of personal information is governed by the Privacy Policy of mrrepairwala.com.(please note that only the following would be considered as valid ID proof – Passport, Aadhar Card, other Government ID’s bearing Photo and Address of the person)
• I agree and confirm that I am the lawful owner of the mobile device and the said device is neither subjected to any third party interests/liability nor is a property of theft etc. I agree that I have the ability to transfer the possession of the mobile device being its sole & lawful owner. If any legal action shall arise regarding the ownership of the mobile device, mrrepairwala.com shall not be liable for the same in any manner whatsoever.
• I agree to defend, indemnify and hold harmless, mrrepairwala.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon my actions or inactions like (i) my access to or use of Services, (ii) my violation of these Terms & Conditions, or (iii) the infringement by me, or any third party using my account, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this agreement or arising out of the Customer’s infringement of any applicable laws, regulations, including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. I agree not to settle any manner without the prior written consent of mrrepairwala.com. mrrepairwala.com will use reasonable efforts to notify me of any such claim, action or proceeding upon becoming aware of it. I agree that this defense and indemnification obligation will survive termination, modification or expiration of these Terms and your use of the Service and the Platform.